Privacy Policy
How we protect and manage your personal healthcare data.
Introduction
Glowell Healthcare ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide to us, particularly in the context of providing home healthcare services in Gloucester.
Information We Collect
To provide safe and effective care, we may collect:
- Personal details (name, address, date of birth).
- Contact information (email, phone number).
- Sensitive healthcare records and medical history.
- Details of family members or emergency contacts.
- Financial information for billing and payment.
How We Use Your Data
Your information is used strictly for:
- Developing personalized care plans tailored to your needs.
- Communicating with healthcare professionals (GPs, District Nurses).
- Ensuring staff safety and regulatory compliance.
- Managing our relationship with you and your family.
Your Rights
Under data protection law, you have rights including your right of access, right to rectification, and right to erasure of your personal information.
For any data-related queries, please contact: glowellhealthcare@gmail.com