Safe Care Priority

Safeguarding Policy

Our absolute commitment to the safety and well-being of those we serve.

Our Principles

Safeguarding means protecting an adult's right to live in safety, free from abuse and neglect. At Glowell Healthcare, we have a zero-tolerance approach to abuse and work proactively to prevent it from occurring within our care environment.

Empowerment

Support and encouragement for individuals to make their own decisions.

Prevention

It is better to take action before harm occurs.

Proportionality

The least intrusive response appropriate to the risk presented.

Protection

Support and representation for those in greatest need.

Recognizing Abuse

Our staff are trained to identify various forms of abuse, including:

  • • Physical abuse
  • • Financial abuse
  • • Psychological abuse
  • • Neglect & Omission
  • • Discriminatory abuse
  • • Domestic violence

Reporting Concerns

If you have a concern about the safety of a service user or staff member, it must be reported immediately. Glowell Healthcare maintains strict reporting lines to the Gloucestershire County Council Adult Social Care team.

Contact Management

Emergency

Call 999